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Business Operations Analyst (m/f/d)

Synology | Düsseldorf, Germany | Posted May 26, 2026

Position Overview

Build a better world with data

Synology’s Business Operations team is expanding. The team is responsible for process and system changes across Sales & Marketing in Europe. This newly created role is designed for someone who thrives at the intersection of process improvement and systems thinking. 


Your mission

The majority of your time (~70%) will be focused on operational and project management work, with the remaining focus (~30%) applied to technical implementation and systems support.

  • Own end-to-end project coordination for process & system improvements.
  • Analyse, gather, and document requirements before any tool selection or system change is initiated.
  • Create and maintain process documentation, SOPs, and operational guides.
  • Facilitate cross-team alignment and ensure projects don't stall.
  • Support tool integrations between Sales & Marketing platforms (e.g. CRM, marketing automation, re...

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