Position Overview
Elevate your career as a Business Operations Analyst with Salesforce, the leader in AI CRM. Engage in cross-functional support and mitigate operational risks in a fast-paced environment.
In this role, you'll be a key member of the Business Operations team, contributing directly to partner operations, onboarding, and compliance management. The ideal candidate will have strong communication skills, operational discipline, and a results-oriented mindset. You will thrive if you enjoy problem-solving, have a strategic eye for detail, and can manage competing priorities.
Key Responsibilities:
• Direct end-to-end partner operations, including onboarding and quoting
• Manage partner account setups and maintain data integrity
• Resolve operational issues and partner inquiries promptly
• Produce SOPs and training materials for better operational flow
• Monitor SLAs and performance metrics for success
Requirements:
• Bachelor’s degree or equivalent experience
• 5+ ye...