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LanceSoft Inc | East Syracuse, New York, United States | Posted May 14, 2026
Position Overview
Job Title: Warranty Administrator
Job Duration: 12+ months contract
Est. Pay Range: $21.50/hr on w2
Work Type: Onsite
Shift: Monday - Friday, 8am-5pm
Position Summary:
- The Warranty Administrator is a Customer Service technician working under general supervision.
- In this role, the Administrator responds to customer inquiries related to product registration, warranty claim status, and warranty coverage details.
- The position is also responsible for maintaining accurate records of customer interactions, including inquiries, complaints, comments, and resolutions.
- Additionally, the Administrator supports onboarding and training activities and assists in triaging workflow for technical and business support team members.
Key Responsibilities:
- Resolve inbound calls and cases addressing customer inquiries eff...