Join TD as a Business Banking Team Manager in Markham, Ontario, where you’ll lead a talented team delivering exceptional service to small business clients. Drive performance through coaching and operational excellence.
In this leadership position, you’ll develop your team of Business Banking Specialists, ensuring a customer-centric approach in a fast-paced environment. With a background in banking, you will oversee account management and operational processes while fostering a culture of development and success. Your leadership is key to achieving TD's ambitious goals in the small business sector.
Key Responsibilities:
• Inspire and lead Business Banking Specialists
• Develop team skills through regular coaching sessions
• Oversee day-to-day account operations
• Manage escalations and customer service issues
• Report performance metrics to upper management
Requirements:
• 5+ years in direct-to-customer banking
• In-depth knowledge of business banking produ...