Job Description

Business Analyst with Salesforce experience

Must Have Technical/Functional Skills

• Hands-on Salesforce experience (configuration, customization, reporting).


• Strong understanding of CRM processes, Salesforce Sales Cloud, and Service Cloud.


• Familiarity with Agile methodologies and tools like Jira or Confluence.


• Excellent communication and stakeholder management skills.


• Knowledge of data visualization tools (Tableau, Power BI).


• Exposure to integration tools (MuleSoft, Informatica).

Roles & Responsibilities

• Requirements Gathering & Analysis
  
  Collaborate with stakeholders to understand business needs and translate them into functional and technical requirements.
  
  Document AS-IS and TO-BE business p...