Merkle, a dentsu company, is looking for a Business Analyst to join our client's E-Banking team and help shape the next generation of digital customer experiences.

In this role, you’ll be directly involved in how new features are defined, built, and launched — always with a clear focus on customer value, usability, and impact. You’ll work at the heart of our digital transformation journey, turning ideas into real, working solutions.

What you’ll do

• Create and review functional concepts for E-Banking features and related systems
• Gather, analyze, and document business and system requirements
• Collaborate closely with specialists, business stakeholders, and process owners
• Ensure high-quality requirements through validation and acceptance testing
• Support pilot phases and migration projects for new solutions
• Contribute to release communication, including newsletters, web content, and internal updates
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