Position Overview
Job Description
Location: Austin or Dallas preferred. Remote Okay!
Possible Extension
Job Description:
Analysis & Gap Identification
· Analyze top-volume and high-impact paper forms to identify digitization opportunities and recommend paths to digital conversion
· Conduct gap analysis across client and operational journeys to identify friction, risk, and manual processes
· Identify and define digital use cases to address gaps in existing experiences and inform recommended paths to digitization
Prioritization & Insights
· Evaluate and support prioritization of forms based on volume, impact, complexity, and feasibility
· Generate insights to inform prioritization and sequencing decisions
· Identify dependencies, risks, and tradeoffs, and surface clear, data-driven recommendations
Process & Workflow Definition
· Develop business and process documentation, including current state ...