Job Overview We are seeking a Business Analyst to support and enhance internal, business-critical applications that underpin core operational functions. This role works closely with business users and delivery teams, focusing on translating user needs into structured business requirements, validating solutions, and supporting high-availability systems. The role operates in a regulated, mission-critical environment and includes standby responsibilities to ensure service continuity.
Key Responsibilities Engage business users and stakeholders to gather, analyze, and clarify user needs and operational requirements Translate user requirements into clear, structured business and functional requirements for technical and delivery teams Support in-house, mission-critical applications with strong focus on stability, availability, and operational impact Perform basic SQL queries to validate data, investigate issues, and support functional analysis Support user acceptance testing, defect analy...