Under the authority of the Manager - Professional Services, the business analyst will perform activities allowing them to understand the structure, policies and operations of the organization in order to be able to recommend and implement adequate solutions for a client’s business processes.
- Identify and analyze a client’s business processes and needs.
- Identify the required steps for the implementation of a module.
- Propose concrete solutions tailored to a client’s needs.
- Participate in planning implementations.
- Help write project specifications.
- Configure system components based on processes put in place with the client.
- Test and revise processes.
- Stay on budget and on schedule while also following-up with the project manager.
- Participate in creating a client kickoff strategy for their move to an ERP system.
- Promptly communicate potential risks and propose solutions.
- Actively partic...