Join Aligned Capital Partners Inc. (ACPI) as a fixed-term Business Analyst in Burlington, Ontario. Collaborate with teams to enhance client experiences and streamline operations.
This position is part of the Special Projects Team at ACPI, a growing investment dealer. You will engage with internal teams and external parties to resolve issues and support operational efficiency. Your financial services knowledge will be essential, as you'll provide insights on investment operations and client interactions.
Key Responsibilities:
• Collaborate with Operations Directors to improve client experience
• Provide investigative support for testing proprietary systems
• Track and ticket issues until resolution
• Communicate updates with internal teams
• Write and update training materials for knowledge platforms
Requirements:
• 3+ years' experience in investment or banking industry
• Strong understanding of Canadian investment landscape
• Excellent communication and...