Job Title: Business Analyst - Claims

Location: Philadelphia, PA - onsite Tues-Thur

Contract to Perm Position



Seeking strong Business Analyst to support claims daily operations. This support will assist to move forward resolution of operational challenges, improve current processes and support project management initiatives. You will work closely with other team members and cross functional teams such as configuration and Account Management to resolve discrepancies and improve claims processing experience for members

• Support the processing team with analysis of claim issues and inquiries. Perform root cause analysis and course correct identified issues for full resolution.


• Research root cause of incorrectly processed claims.. Provide solution and coordinate with appropriate team members to repair the claim and provide re-education to the processor or submit ticket for system enhancement.


• Focus on...