Location

Cape Town (Hybrid)

Key Roles and Responsibilities The main purpose of the role

The key function of a BA is to work with the stakeholders to analyze and document business processes for a system or piece of software to be developed. To determine and document functional requirements and high‑level features, as well as elaborate on the details of the software project and requirements to set the direction of the project and support its implementation.

Key Responsibilities Creating user requirement document Document client requirements Document in a clear, precise manner Document a well‑structured document according to the specification template Create mock‑ups and sample reports Maintain documentation and ensure it remains up to date Minimal rework required for artifacts produced Customer Satisfaction (UAT Signoff) Delivers to customer expectation UAT percentage below 9% Failure rate Ensuring the finished product is what the client has asked for Meeting F...