Review, analyze, and evaluate business systems and user needs to document highly complex system requirements.

Develop and maintain highly complex system documents to convey business requirements, support efficient system design, and uphold quality standards.

Develop test plans and liaise with end users to complete user acceptance testing to validate new and existing system functionality.

Analyze program policies and procedures to determine their effect on automated systems and system functional areas.

Serve as a liaison between business and IT teams by providing consultation, documentation, and direction on analysis, design, configuration, testing, and policy implementation within systems.

Reengineer existing system processes and identify new applications of technology to meet business needs.

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