This Business Administration Apprenticeship is to support the operational backbone role at Gough Marketing. The role combines administration, commercial support, systems management, and process improvement. A key part of the role is supporting British Lofts, managing enquiries, bookings, quotes, and follow-ups using Jobber CRM.

Role Purpose

This is the operational backbone role at Gough Marketing. The role combines administration, commercial support, systems management, and process improvement. A key part of the role is supporting British Lofts, managing enquiries, bookings, quotes, and follow-ups using Jobber CRM.

Key Responsibilities

• General office and admin management
• British Lofts: manage leads, book surveyor appointments, issue quotes, follow up with customers
• CRM management (Jobber & GoHighLevel)
• Finance support and payment chasing
• Liaison with outsourced IT provider
• AI-driven process improvem...