To provide a point of contact for patients and act as a focal point of communication between patients, doctors and other medical staff. To ensure the doctors are able to provide an efficient, helpful and caring service to the practice population. As an apprentice, you’ll work at a company and get hands‑on experience. You’ll gain new skills and work alongside experienced staff.

What you'll do at work

• Ensure efficient operation of the appointment system, and monitor the flow of patients into consulting and treatment rooms
• Advise patients of relevant charges for private services, accept payment, and issue receipts
• Respond to all queries and requests for assistance from patients and other visitors
• Ensure reception and waiting areas are kept neat and tidy
• Book appointments and recalls, ensuring full name and DOB are entered, to ensure that the correct record is retrieved
• Receive and make calls as required.
• Dive...