Purpose :

The Branch Manager is responsible for leading and guiding the branch office staff in providing exceptional service to our members. This includes overseeing account transactions, loan applications, new accounts, and problem resolution within established policies and guidelines. The Branch Manager utilizes credit union sales and service techniques to consult with members, understand their needs, and recommend appropriate product and service offerings.

Duties and Responsibilities :

• Team Leadership : Maintain a highly motivated, well-trained staff while fostering effective employee relations through active team development.
• Professional Image : Uphold a professional image for the credit union both within the community and during interactions with members.
• Procedure Development : Develop, apply, and evaluate procedures for the branch, making reco...