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BPO Business support senior specialist

NTT | Gurugram, India | Posted June 17, 2026

Position Overview

JOB DESCRIPTION

1. Strategic Facilities Administration 
Maintain centralised databases of leases, contracts, SLAs, compliance certifications, and maintenance schedules across multiple sites. 
Implement and optimise workflows for facilities-related requests, approvals, and escalations. 
Standardise documentation and reporting to ensure consistency across geographies. 
 
2. Vendor & Contract Management 
Support the full vendor management lifecycle: onboarding, compliance checks, performance tracking, and renewals. 
Analyse vendor KPIs (response times, cost efficiency, SLA adherence). 
 
3. Financial & Budgetary Support 
Track and reconcile facilities-related expenditures on REWP Credit Card. 
Follow up on outstanding Vendor invoices Communication & Coordination 
Act as the remote point of contact for stakeholders across regions. 
Support executive-level presentations, board reports, and project updates. 
Support Coordination cros...

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