YOUR MISSION Assist the Store Manager in the day‑to‑day store operations. In line with Company policies and Store Management guidelines, ensure efficient operations management for staffing issues, planning shifts or rotas, and customer issues or complaints to improve customer service and enhance customer satisfaction.
RESPONSIBILITIES - Assist the Store Manager in overseeing daily store operations, ensuring alignment with Company policies and Store Management guidelines.
- Manage staffing issues, including planning shifts and rotas, to maintain optimal store performance.
- Address customer issues and complaints promptly to enhance customer satisfaction.
- Demonstrate key product/service features and link them to customer challenges to drive sales.
- Provide advanced product/service information and respond to complex customer inquiries.
- Lead day‑to‑day operations for a specific store department, ensuring efficient ...