What You’ll Be Responsible For

Billing & Finance Operations

• Process timesheets, expenses, and invoices accurately and within agreed timelines
• Ensure billing complies with accounting principles and invoice schedules
• Handle ad‑hoc billing requirements to meet client needs
• Provide Accounts Receivable (AR) support across APAC markets
• Perform month‑end activities within finance systems and manual records
• Support payroll and billing audits to ensure billed and paid amounts reconcile

Service Delivery & Performance

• Meet and exceed internal and external SLAs and KPIs
• Manage billing cases, emails, and operational queries across APAC accounts
• Prepare and analyse regular and ad‑hoc reports for management and stakeholders
• Continuously review, document, and improve billing and operational procedures

Stakeholder & Customer Focus