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As a Billing Services Manager, you will lead our Billing Services team and ensure customers receive accurate, transparent and timely billing across our portfolio. In this role, you will play a vital part in supporting our energy strategy and helping us move closer to our ambition of becoming net zero carbon. You will oversee the full billing lifecycle, from customer onboarding and meter data integrity to invoicing, collections and financial reconciliation, while ensuring our energy systems remain robust, compliant and fit for purpose.
You will manage and develop the Billing Services team, champion process improvements to provide accurate reporting, resolve data exceptions and maintain the integrity of our energy platforms. This is a hands‑on leadership role where accuracy, collaboration and a passion for operational excellence are key.