Join Jacuzzi Group as a Bilingual Technical Service Specialist, providing expert support for spa and swim spa products. Utilize your technical aptitude in both French and English to serve dealers and customers effectively.
In this role, you will leverage over five years of customer interaction experience in a manufacturing environment. Your responsibilities will include answering dealer inquiries, offering verbal instructions, and performing service calls as necessary. Your technical background in mechanical components and troubleshooting will be essential for warranty-related issues and product improvement efforts.
Key Responsibilities:
• Resolve technical issues for spa and swim spa products
• Respond promptly to dealer calls and emails
• Offer French translation for spa repairs and accessory installations
• Conduct field service calls when required
• Write technical memos and product bulletins for updates
Requirements:
• Fully fluent in French and English<...