A healthcare support services organization in the Medellín area is seeking a full-time Customer Service Agent to enhance the healthcare experience for patients in the U.S. Ideal candidates should be bilingual (English/Spanish), possess excellent listening skills, and have prior customer service experience. This role requires adaptability in a fast-paced environment and the ability to de-escalate concerns while providing clear, respectful support. Competitive benefits include a prepaid medical plan and extra time off based on attendance.
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