A customer service provider is looking for a Bilingual Customer Service Representative fluent in Mandarin, Cantonese, and English. This role involves handling inquiries, providing information, resolving complaints, and maintaining records in CRM systems. Candidates should have a Bachelor’s degree, 1-2 years of customer service experience, and strong communication skills. The position requires proficiency in Microsoft Office and CRM tools, as well as the ability to manage multiple tasks effectively in a fast-paced environment.
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