BILINGUAL CUSTOMER SUPPORT EXECUTIVE – ONSITE ROLE INSURGENTES SUR, BENITO JUÁREZ, CDMX

A leading multinational technology company is expanding its customer support team and looking for bilingual professionals who enjoy solving problems, assisting users, and working in a structured, collaborative environment. If you have experience supporting customers in English and want stability with a global company, we would like to meet you.

Responsibilities

• Handle inbound and outbound customer support calls in English.
• Follow established processes to resolve inquiries and technical issues.
• Provide clear troubleshooting guidance and customer assistance.
• Document interactions in CRM or ticketing platforms.
• Deliver professional, solution-oriented service in every contact.

Candidate Profile

• Onsite availability in Insurgentes Sur, CDMX.
• English level B2 or higher, validated during interview. ...