Urrly is looking for a Contact Center Manager in Cali, Colombia, to lead a high-volume bilingual contact center. You will oversee 30+ agents, focusing on improving performance metrics and managing daily operations.

The role requires fluency in English and Spanish, along with over 5 years of management experience in contact centers. The position offers a salary of 7,500,000 COP/month, with performance-based increases after 6 months, alongside all Colombian benefits.