What You’ll Do:

Reporting to the Bilingual Claims Adjuster - Automobile is responsible for serving the members through the investigation and settlement of minor to moderate automobile claims. This includes establishing prompt relationships with insured members, detailed investigation of coverage, liability and quantum ensuring fiduciary, regulatory and contractual compliance, and adhering to organization service standards, operational targets and core competencies.  

Reporting to the National Auto Claims Manager, the core parts of your role will be to: 

• Deliver a superior customer experience which includes responding to all general inquires, initiating and maintain contact with insured members, and assists with commodity claims overflow.
• Confirm coverage for incoming claims by reviewing and compiling facts, obtaining technical reports from various parties as required, completing co...