Job Description Job Description
About Us: We're a small, close-knit MSP committed to delivering top-notch IT support and solutions to local businesses. We're looking for a skilled Bench Technician with 3-5 years of experience to help us keep our clients' hardware running smoothly and efficiently.
Job Description What You'll Do:
- Diagnose, repair, and refurbish IT equipment including desktops, laptops, servers, and networking hardware
- Troubleshoot hardware issues quickly and accurately to minimize client downtime
- Assemble and prepare equipment for deployment or return to clients
- Maintain detailed records of repairs, parts used, and test results
- Manage and organize repair bench workspace and inventory of spare parts and tools
- Work closely with help desk and field technicians to support client needs and share technical insights
- Assist in configuring and testing eq...