Job Summary

Manage daily outlet operations, lead the team, deliver excellent customer service, and achieve sales targets.

Key Responsibilities

Sales & Business

• Achieve monthly sales targets.
• Drive treatment and product sales.
• Monitor outlet performance.
• Execute marketing promotions.
• Grow customer retention and referrals.

Team Management

• Lead and motivate the team.
• Set and monitor staff targets.
• Coach and train team members.
• Prepare staff schedules.
• Build a positive work culture.

Customer Service

• Ensure excellent customer service.
• Handle customer feedback and complaints.
• Build strong customer relationships.
• Improve customer satisfaction.
• Maintain service standards.

Operations

• Oversee daily outlet operations.
• Ensure smooth outlet workflow.
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