SUMMARY: Purpose of the Position The Bartender is responsible for preparing and serving beverages to guests in a professional and friendly manner within a hospitality establishment. The role focuses on delivering excellent customer service, maintaining cleanliness and stock control at the bar, and ensuring responsible beverage service.
Key Responsibilities Beverage Preparation and Service - Prepare and serve alcoholic and non-alcoholic beverages.
- Mix cocktails and specialty drinks according to recipes and standards.
- Serve drinks promptly and professionally.
- Ensure beverages are presented attractively.
Customer Service
- Welcome and interact with guests in a friendly manner.
- Take beverage orders accurately.
- Recommend drinks and menu items to customers.
- Handle guest complaints professionally.
Bar Operations