Job Responsibility

The Team Member is responsible for serving all products with friendly, individualized attention towards each customer. He or She is also responsible for educating customers about our premium coffees and teas. The Team Member will fulfill any other duties the Outlet Manager, Assistant Manager or Management Trainee assigns and will represent The Coffee Bean & Tea Leaf in a professional manner.

The Team Member is responsible for maintaining the key business areas listed below:

Sales & Customer Service

Maintain a Profitable And Reputable Outlet By

• Accurately bring sales orders into the cash register and count back charge to customers in courteous and friendly manner.
• Maintain efficient, friendly service standards at all times.
• Participate in all sales promotions effectively and efficiently.
• Politely answer the telephone & customer questions.
• Report all customer complaints to t...