BASIC FUNCTION

To ensure all guests are greeted and served in a friendly and courteous manner using appropriate procedures, in accordance with Hotel policies and procedures.

QUALIFICATIONS (Education, Knowledge, Training, & Work Experience)

• Prior experience preferred
• Excellent customer service skills

ESSENTIAL FUNCTIONS

• To open and close, including signage, hours of operation, lighting of room and general set-up procedures. Serve all food and beverage items
• Maintain cleanliness of the food area; including bussing and re-setting tables, keeping the floors clean and maintaining overall neatness of the entire area
• Greet guests with a smile and small talk, use names when possible
• Inform the guest about any specials using proper verbiage
• Attend to and anticipate guest needs
• Familiarization with menu 
• Mainta...