Job Overview
We are looking for a Cafe Operations Associate to manage café operations, process sales, maintain inventory, and deliver excellent customer service.
Duties & Responsibilities
- Accurately process all café sales and cashless transactions (credit card & e-wallet) through the POS system.
- Close out café sales promptly after business hours, verify and correct any discrepancies.
- Adhere to SOP for food hygiene, safety, and cleanliness, ensuring daily housekeeping checks.
- Coordinate with vendors to receive, reconcile, and sign off food deliveries.
- Set up café and coffee station at the start and end of each day.
- Prepare hot & cold brewed coffee, light food, fruits for sale.
- Manage stock, apply FIFO, conduct stock counts, reorder snacks, drinks, fruits, and foods as needed.
- Assist with event ordering and timely food delivery.
- Maintain equipment, cutlery, and office supplies.