**Description**

**Office Address:** 12420 Gulf Freeway, Building 5311, Houston, Tx 77064

**SUMMARY**

Provides supervision and support to the tellers to ensure that the staff provides maximum customer service in a professional manner. Monitor and train the transactional processing staff in supporting all bank marketing efforts and cross-sell products. Responsible for ensuring compliance of all policies and procedures affecting the day-to-day operations. Perform related duties as required to assist in achieving banking center goals. Provide quality, accurate and timely customer service involving daily processing of financial transactions in a retail environment, which include the duties and responsibilities described herein.

**Weekly Scheduled Hours:** Monday-Friday 8:15-5 Saturday 8:30-12:30

**ESSENTIAL DUTIES AND RESPONSIBILITIES**

**Operational efficiency**

· Oversee center cash operations including cashboxes, vault, ATM...