Job Summary The Business Supporting Officer/System Project Manager will drive system optimization and digital transformation initiatives within the bank's operations. You will lead cross-functional projects to enhance system functionality, improve operational efficiency, and ensure compliance with regulatory requirements. Responsibilities Lead and coordinate system enhancement projects by gathering requirements, conducting functional testing, and verifying business outcomes to ensure successful system upgrades Represent the bank's operational interests in industry work group meetings and follow up on action items to influence industry standards and practices Drive digital transformation by supporting the implementation and localization of operational systems, enhancing departmental capabilities Optimize system functionality and operational processes by identifying improvement opportunities, drafting operational manuals, and delivering internal training sessions to build team competency...