• Education: Other trades certificate or diploma


• Experience: 3 years to less than 5 years


• Baking and pastry arts/baker/pastry chef
• Retail management

Work setting

• Retail business
• Supermarket/grocery store
• Bake shop

Tasks

• Direct and control daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Price items using stamp or stickers according to price list
• Package products
• Stock shelves and clean counter area

Supervision

• 3-4 people

Computer and technology knowledge

• Inventory control software
• MS Outlook
• Computerized inventory record keeping and re-ordering system

Transportation/travel information