Become a key player at Softchoice as an Azure Support Engineer, focused on managing client Azure environments from Canada. Apply your strong technical skills in Azure solutions and exceptional customer care to support dynamic cloud services.
In this role, you will join the Managed Services Operations team and oversee the management of Azure Stack HCI infrastructure. Your tasks involve troubleshooting intricate technical issues and providing actionable insights to optimize technology investments. Your proficiency in communication will enhance customer relations and ensure effective incident resolutions.
Key Responsibilities:
• Oversee Azure hybrid cloud infrastructure management
• Troubleshoot and document technical support incidents
• Analyze environments for continuous improvement
• Maintain technical documentation for client services
• Provide strong customer communication throughout support
Requirements:
• Understanding of Microsoft Azure IaaS/PaaS solutio...