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AWS Contact Center Architect: Connect, AI & CX Innovation

Daythree | subang jaya, Malaysia | Posted June 07, 2026

Position Overview

Daythree is seeking an experienced AWS Solutions Architect / Contact Center AI Engineer to design and implement cloud-based customer engagement solutions using Amazon Connect and AWS AI services. The role involves deploying Amazon Connect solutions, implementing integrations, and developing automation workflows.

Ideal candidates should possess hands-on experience with Amazon Connect and knowledge of AWS AI services. Strong communication skills and a proactive approach to client engagement are essential for driving CX transformation initiatives.

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