Job Description

The AV/VC Team Lead is a hands-on leadership role responsible for overseeing the day-to-day delivery of digital collaboration services across meeting rooms and collaboration spaces. This role leads a team that supports audio visual and video conferencing technology, ensures excellent customer service, minimizes service disruption, and drives continuous improvement in service quality, team capability, and stakeholder experience.

Your Opportunity

As the AV/VC Team Lead, you will play a pivotal role in leading a high-performing team that delivers reliable, customer-focused support across meeting room and collaboration technologies. You will bring together technical leadership, people leadership, and operational discipline to ensure an exceptional end-user experience.

Key responsibilities include:

• Leading the daily operations of the Digital Collaboration team, ensuring the effective support of meeting r...