Role and Key Responsibilities

This is an opening for an AV Support Technician, specialising in Audio Visual, Video Conferencing and Unified Communications solutions. The role involves working closely with clients, suppliers and team members.

• Conduct daily morning meeting room testing
• Set up and support meetings and conferences
• Host remote meetings and webinars, including setup and management of polling, Q&A, and breakout rooms
• Provide 1st/2nd line troubleshooting for AV systems globally
• End‑to‑end management of all AV faults
• Event support: preparation, rehearsals, live event management
• Collaborate with Project Managers & Field Engineers to resolve service issues
• Collaborate with the wider business to ensure a seamless experience for end users
• Travel to other Eversheds Sutherland sites and events; occasional international travel may be required

Knowledge and Exp...