Automotive Service Advisor (Premium Brand)
Tunbridge Wells
Salary: £31,300 Basic | £40,000 OTE (uncapped bonus potential)
We are currently recruiting for an experienced Service Advisor to join a franchised dealership in the Tunbridge Wells area.
This is an excellent opportunity to represent a high-end automotive brand while delivering exceptional customer service in a professional and supportive environment.
The Role
As a Service Advisor, you will act as the key point of contact between customers and the workshop, ensuring a seamless and first-class service experience from start to finish.
Your responsibilities will include:
* Welcoming customers and managing all service and repair enquiries
* Understanding customer requirements and accurately logging vehicle concerns
* Scheduling service appointments, vehicle drop-offs, and collections
* Providing clear and transparent cost estimates and service recommendations
* Keeping customers fully in...