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Schedules, assigns, and reviews work for automotive technicians and support staff.
Trains and mentors new and junior mechanics to help them develop their skills.
Conducts performance reviews for service technicians and addresses concern.
Fosters a positive work environment and promotes teamwork.
Monitors and updates the shop's service job type, PMS, GJ, BRP and Warranty repair orders..
Oversees the maintenance and repair of shop equipment and specialized tools.
Assists technicians in diagnosing complex or difficult vehicle problems.
Performs quality control inspections, including test-driving completed vehicles, to eliminate back jobs.
Maintains a consistently high level of service and ensures repairs meet safety and distributo...