Job Description
VPP Team – 2 Openings
Cancel ancillary products (including GAP) and any coverage customers no longer need
Process all cancellations, including adjusting balances and issuing refunds
Contact product administrators to confirm cancellations and finalize refund amounts and dates
Manage assigned accounts and ensure all tasks are completed on time
Make outbound calls to gather required information and documentation
Calculate accurate refund amounts for each account
Apply refunds and submit check requests as needed
Perform detailed data validation and contract reviews while maintaining compliance
Ensure accounts are accurate, complete, and ready for handoff
Total Loss - 2 Openings
Process total loss claims and handle all related vehicle documentation
File primary insurance claims and track claim progress
Submit and manage GAP claims to maximize customer coverage
Review and verify all required insurance documents for accuracy and com...