Join Audi Downtown Vancouver as a Fixed Operations Manager with Dilawri, where excellence meets innovation. Oversee Service and Parts departments to ensure operational efficiency and a top-notch customer experience.
In this critical leadership role, you will guide departmental teams and ensure compliance with all relevant standards, while also focusing on profitability and customer satisfaction. Your collaboration with various management roles will drive strategic objectives and departmental performance, directly impacting the dealership's success.
Key Responsibilities:
• Lead all aspects of the service and parts operations
• Maintain profitability while controlling departmental budgets
• Develop and execute marketing strategies for customer retention
• Monitor warranty compliance and repair quality
• Provide direction and mentorship to departmental staff
Requirements:
• 2–4 years in Fixed Operations, ideally in luxury automotive
• Commitment to high custo...