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Job Description
Manage housekeeping operations
- Perform activities for shift duty check-in and check-out
- Perform cleaning activities in rooms and/or public areas
- Replenish amenities and supplies in rooms and/or public areas
- Inspect rooms and/or public areas to report defects and missing items
- Update room status on completion of housekeeping work activities
- Report and turn over lost and found items
- Restock and maintain cleanliness of cleaning carts
Drive service and operational excellence
- Adhere to personal grooming and hygiene standards to project a professional image
- Respond to guests' requests, concerns and feedback on the floor
- Identify areas for work performance improvement
Manage operational risks
- Comply with organisational and regulatory requirements on hygiene, and workplace safety and health when carrying out work
- Report safety hazards and security threats in accordance with organ...