Our Client, a Financial company, is looking for an ATM Helpdesk Support for their Remote location. Responsibilities:

+ Supporting our production fleet by providing technical support to ATM Field Service Technicians and driving high-availability for fleet of ATMs.

+ Providing technical phone support for service technicians, as well as process control and management that will drive first time resolution and sustainable ATM performance in a 24x7x365 high availability production environment

+ Through established ATM processes, the candidate will be required to troubleshoot issues and failures related to hardware, software, services, and network.

Requirements:

+ Associate’s Degree in a Computer Science or Technology discipline; or

+ Technical Certification in Microsoft, Cisco or Unix/Linux Technologies, ITIL Foundations, CompTia; or

+ Equivalent work experience (e.g., at least 1 year in similar role) required.