We’re hiring two experienced Atlassian Service Management specialists to help our customers deliver AI-led ITSM enablement at scale.

The Opportunity

We’re looking for AI-led Atlassian Service Management SMEs who thrive on solving real problems, working closely with customers, and delivering solutions that genuinely improve people’s daily working lives.

What Delivery Looks Like at XLR8

Our consultants own the full solution lifecycle — hands-on, end-to-end:

Discovery → Design → Build → Test → Enablement → Support

If you’ve managed this process but haven’t personally delivered across it, this role isn’t the right fit.

Must-Have Experience

1. You use AI every day — not as a novice, but to deliver higher quality work faster. Show us how.
2. 5+ years designing and building Atlassian Clo...