**Requisition number:** 2364313
**Job category:** Technology

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start  **Caring. Connecting. Growing together.**

You'll enjoy the flexibility to work remotely * from anywhere within Canada as you take on some tough challenges.

**Primary Responsibilities:**

+ Responding to time sensitive support calls that can affect patient care
+ Be primary point of contact for customers on reported cases and collaborate and engage other teams as needed to drive to resolution
+ Document in detail all reported incidents and scope iss...