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Associate Technical Analyst

Strategic Education | Minneapolis, United States | Posted June 19, 2026

Position Overview

Responsibilities:

  • Design, evaluate, and document integration architectures across REST and file-based APIs, SSO and identity systems, and payment processing flows, translating business and partner requirements into technical specifications.
  • Partner with engineering teams across ETS to ensure they have the information needed to resolve technical issues
  • Conduct root-cause analysis of complex platform issues, tracing system behavior through logs, API traces, and database state to determine whether resolution requires configuration change, code change, or architectural revision.
  • Partner with business owners and product stakeholders to analyze new platform and integration requirements, surface ambiguities, and produce functional specifications that engineering teams can build from without further translation.
  • Serve as the technical authority during on-call rotations, evaluating incidents in real time, determining escalation paths, and designing rem...
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