Join our dynamic Group Operations team responsible for risk and compliance within the Division. Our goal is to create sustainable business value while maintaining excellence in service to customers and sales representatives.
Job Responsibilities - Assist with quality reviews and monitoring on departmental transactions/processes to ensure adherence to internal policies and standards.
- Assist with internal, external and regulatory trawling requests and reporting.
- Conduct outbound calls to selected policyholders as part of ongoing compliance review to detect and deter fraud and unethical practice.
- Assist with reports to support the Head of Department in business planning.
- Carry out ad hoc task/projects as assigned by the supervisor.
- Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks.
- Maintain awareness of industry trends on regulatory ...