**Associate – CSDD Content Operations Team**



**Overview**

The Associate – CSDD Content Operations supports the day-to-day execution of content operations activities within the Content Strategy and Digital Delivery (CSDD) team. Working under the close direction of Team supervisor and Advanced Associates, the role focuses on completing clearly defined, repeatable tasks with accuracy, consistency, and a commitment to quality.



This role is designed for individuals who are building their foundational skills in content operations, demonstrating reliability, attention to detail, and a willingness to learn. The Associate follows established standard operating procedures (SOPs), maintains accurate records, and escalates issues promptly within defined channels.



The ideal candidate has up to 1–2 years of relevant experience or equivalent internship exposure. Prior experience in content production, publishing, digital operations, or administrativ...